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Glossary term

Cease and Desist (Collection Contact)

Updated AUG 17, 2026Credit Defense Hub Editorial Team Pending professional review2 official sources

Short answer

A cease and desist letter tells a debt collector, in writing, to stop contacting you. Under the Fair Debt Collection Practices Act, once the collector receives that notice, it generally has to stop reaching out, with a few limited exceptions.

Why it matters

A cease-and-desist notice controls contact. It doesn't make the debt go away. After receiving it, the collector can still notify you of a few specific things — for example, that it's ending contact, or that it plans to pursue something like a lawsuit. Stopping contact has a tradeoff too: you lose an easy channel to negotiate or get information, and the notice does nothing to pause the statute of limitations. It applies to third-party collectors under the FDCPA, not necessarily to an original creditor collecting its own debt. Cutting off contact can push a collector toward legal action instead, so people weigh this step carefully. Many keep a copy and send the notice in a way that confirms delivery.

Example

Repeated calls from a collection agency are overwhelming Luis. He mails a short written notice asking the agency to stop contacting him, and keeps a copy for himself. The agency stops calling, but the debt itself remains. Later, the agency sends one letter stating it intends to pursue the account in court. The notice stopped the calls, not the obligation, so Luis keeps tracking the account and the statute-of-limitations timeline.

Guides that use this term

Sources

This page is based on the following official and authoritative sources. Always check the source itself for the most current rules.

  1. CFPB — What laws limit what debt collectors can say or do?
  2. Fair Debt Collection Practices Act (full text, Cornell LII)

Educational information — not advice

This page provides general educational information about credit, debt, and consumer protections. It is not legal advice, financial advice, or credit repair services, and reading it does not create any professional relationship. Laws, procedures, deadlines, and dollar amounts vary by state and change over time.

For advice about your specific situation, consult a licensed attorney or qualified financial professional. See our full disclaimer.